Privacy Policy

Privacy Policy

Last Updated: March 10, 2025

At Edka Digital, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, and billing information when you create an account
• Profile Information: Information you provide in your user profile
• Usage Data: Information about how you use our platform, including log data, device information, and IP address
• Communication Data: Information from your communications with us, including support requests and feedback

1.2 Technical Information

We automatically collect certain information when you visit our website or use our platform, including:

• Browser type and version
• Operating system
• Device information
• IP address
• Usage patterns and interactions with our services
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process and complete transactions
• To respond to your inquiries and support requests
• To send administrative information, such as updates or security alerts
• To improve our services and develop new features
• To analyze usage patterns and optimize user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

3.1 Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your data, we will delete or anonymize it.

3.2 Data Storage Location

Your data is stored on secure servers located in EU data centers. We take appropriate measures to ensure your data is protected according to applicable data protection laws.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who help us operate our platform and provide services
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process
• Protection: To protect the rights, property, or safety of Edka Digital, our users, or others

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we have about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information, subject to certain exceptions
• Restriction: Request restriction of processing of your information
• Portability: Request transfer of your information to another service provider
• Objection: Object to our processing of your information
• Withdrawal of Consent: Withdraw any consent you have provided

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our platform.

7. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

We may transfer your information to countries outside your country of residence, including to regions that may have different data protection standards. We implement appropriate safeguards to protect your information when transferred internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date and will be effective as soon as it is posted. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Edka Digital, SL.

11. Compliance with Regulations

We comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) where applicable.